Free Shipping On All Orders Over $60
Free Shipping On All Orders Over $60
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Frequently Asked Questions

Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Due to Covid-19 and if we are experiencing a high volume of orders, shipments may be delayed by a few weeks. Please allow at least 30 days in transit for delivery. We apologize for the inconvenience and we will work to get your product delivered ASAP.

Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it. 

Contact us at shop.genzzy@gmail.com to start your refund request.

Contact Us

If you have any questions or concerns, contact us at shop.genzzy@gmail.com.